Become a Better
Problem Solving
Leader
Team
Organization
Your team works through problems every day.
We help them do it better. Every time.
Where Teams Get Stuck
How often does your team work through its most important challenges with genuine clarity and real alignment?
When it doesn't work, the pattern is familiar:
Teams focus on symptoms or jump to solutions before defining the right problem.
Two or three voices drive the conversation while other voices stay quiet.
Reaching alignment takes far longer than it should.
AI tools add information but don't improve how teams think together.
WASHI exists to solve this friction. We are a team problem solving company. Part consultancy, part software platform, WASHI is founded on a proven, structured, and highly scalable methodology. We help organizations turn problem solving from an informal, hit-and-miss activity into a consistent, best-practice capability.
Introducing The Problem Solving Operating System (ProOS)
ProOS is at the heart of everything we do. It’s a six-principle operating system for how your organization identifies, works through, and learns from its most important challenges.
Developed in collaboration with Dr. Mark Klein of the MIT Center for Collective Intelligence, ProOS is grounded in decades of research into how groups of people actually think together. It treats problem solving as a managed process, not an informal one.
Each principle is backed by the practices, agreements, and tools that deliver more effective problem solving to every team, by design.
Why ProOS Is So Powerful
ProOS is designed to raise the floor and ceiling for every team, regardless of who is in the room.
Questions before answers. Every challenge starts by defining the right questions. This single shift improves outcomes than any analysis that follows.
Collective intelligence, by design. Author-blind input and structured argument mapping surface the thinking that hierarchy and habit typically suppress. The quietest person in the room gets heard. Every time.
Built for human and AI intelligence together. ProOS gives AI clear, reliable points to contribute at every stage. Not AI replacing judgment. AI augmenting collective thinking, systematically.
Every session is documented. Every lesson captured. Every playbook refined. The organization compounds. The fiftieth problem your team works through starts from a stronger foundation than the first.
Build Your Organization’s Capability
Our goal is for our clients to run ProOS on their own. At every level, without needing us in the room.
Every facilitated session moves you closer to that. So does every workshop, every coaching engagement, every team trained on the methodology.
The software exists for the same reason. The platform makes ProOS scalable, consistent, and increasingly valuable the longer you run it.
How To Engage With Us
We Facilitate. You Solve.
Bring us your most pressing challenge. We run structured sessions using ProOS, drawing out the full intelligence of your team and building toward a clear direction with genuine alignment behind it. Offsites, strategic planning, cross-functional alignment, high-stakes decisions.
Run It With Our Platform
The WASHI platform is purpose-built to support every step of ProOS, from question definition to retrospective learning. Not a generic collaboration tool but a system designed to consistently enable ProOS for problem solving teams and organizations.