Case Study: Keeping Everyone Happy.

Sometimes keeping everyone happy is harder than making the decision itself.

This happens when a lot of people have a vested interest in what you decide.

It’s your call—but there are strong opinions about how you should make it.

And if key people feel left out, that unhappiness can ripple into friction and real consequences far beyond the decision itself.

This is where WASHI becomes more valuable than ever. 

Here’s a real-world example:

In real estate, agents are technically independent business owners.
But many join teams under a senior agent to pool resources—especially for marketing and support.

That makes every decision about shared resources critical.

Engage your agents and deliver results, your team grows.
Alienate them, and they’ll leave - fast.

This is why the Always Home team at Keller Williams uses WASHI. And the first challenge they tackled together? How to spend pooled marketing dollars to drive leads.

Here’s how senior agent Melinda Lynch described the experience:

“WASHI made sure we framed the issue in a productive way.

We were able to sort through the options as a team.

Every agent shared their perspective.

Decisions were clear. Everyone’s voice - and time - was respected.

We’re all on the same page.

This is how a great agent team should work. If it was easy, every team would work this way. It’s rarer than you’d think.”

Team agent Riley Sciarappa added:

“We’ve never had a true process for making decisions together.

Now we’re using WASHI for things like planning client appreciation, events, social media, even defining new roles.

It’s working so well. I think it’s going to be a key differentiator for growing our team.”

Takeaway:

When making good decisions - and getting team buy-in - is key to your success, WASHI isn’t just a collaboration tool.

It’s a competitive advantage.